Privacy policy

Your information, handled plainly.

Effective October 11, 2026

This policy explains what information TanglePath (“TanglePath”, “we”, “us”) collects through tanglepath.com, why we collect it, and what choices you have. We collect as little as we can and we do not sell your personal information.

What we collect

Information you send us. When you use the contact form, we collect your name, email address, phone number and message. When you request a data cleanup quote, we collect your name, work email, company name, approximate inventory size and any comments you add.

Technical information. With each form submission we store your IP address, the approximate location derived from it (country, region, city and postal code, where available), your browser’s user-agent string, and any campaign parameters in the link you followed to reach us (such as the ad, email or mailing that brought you here). We use this to prevent spam and abuse and to understand where inquiries come from. Like most websites, our web server also keeps standard access logs (IP address, date and time, page requested and browser type) for security and troubleshooting.

Cookies. We use a session cookie on pages with the contact form to protect the contact form against forged submissions. It contains no personal information and is deleted when you close your browser. Google Analytics may also set cookies to distinguish visitors and measure how they use the site, and Google Ads may set cookies to measure whether a visit from one of our ads led to an inquiry. We do not use cookies to personalize ads. Where the law requires your consent (for example, in the EEA, UK and Switzerland), these Google cookies are not set.

How we use it

  • To read and respond to your inquiry.
  • To understand how visitors use the website and improve it.
  • To protect the website and contact form against spam, abuse and automated attacks, including limiting how many messages can be sent in a short time.
  • To keep the website secure and working properly.
  • To comply with legal obligations.

We do not use your information for automated decision-making, and we will not add you to a mailing list without your permission.

Services we rely on

We share information only with service providers that help us run this website, and only as needed for them to do so:

We may also disclose information if required by law, or to protect the rights, safety or property of TanglePath or others.

How long we keep it

  • Contact form submissions: up to 24 months after our last communication with you, unless you ask us to delete them sooner or we need to keep them longer for a legal reason or an ongoing business relationship.
  • Rate-limiting records: about two hours.
  • Web server logs: up to 90 days.
  • Session cookie: until you close your browser.
  • Google Analytics and Google Ads cookies: until they expire or you delete them through your browser settings.

How we protect it

The site is served over an encrypted connection and access to stored submissions is restricted. No method of transmission or storage is completely secure, but we take reasonable measures to protect your information.

Your choices and rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under local law, such as the right to object to or restrict certain processing, or to lodge a complaint with a data protection authority. To make a request, use the contact form. We will respond within 30 days and may need to confirm your identity first.

Children

This website is intended for businesses and is not directed to children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact

For questions about this policy or your information, use the contact form on our home page.